Practice Policies

Patient Privacy

To access our privacy statement, please view it here. –> FTMC PRIVACY POLICY

Email Policy

Communication with patients via email is conducted with appropriate regard to the Privacy Laws relating to health information and confidentiality.

When patients email the practice, email staff members action accordingly or patients can use our “contact us tab” on our website.

Social Media Policy

The Practice does not have a social media page. Our staff are educated on the risks of using private social media. Information posted in their private capacity may reflect adversely on their professional capacity.

Read more here

Open Disclosure

Open disclosure is an open discussion with a patient about one or more incidents that resulted in harm to the patient while they were receiving healthcare.

Forster Tuncurry Medical Centre actively promotes Open Disclosure. For more information go to: https://www.safetyandquality.gov.au/